Skincare FAQ

The following are general questions for skincare and waxing.

I’ve never had a facial before, what should I expect?

At your first appointment, you will need to fill out a health form. Your therapist may then ask some general questions to modify the facial treatment. Most of the esthetic techniques used during your treatment are traditionally performed with the client unclothed, or partially unclothed, with a towel or wrap. You may decide which is most comfortable for you and a drape will always be used.

The therapist is not present while you undress. Remember to pull long hair back and remove any jewelry. Carefully relax onto the table or chair and cover yourself with the sheets provided. The therapist will briefly discuss the desired outcome of your treatment. This will determine which of the products will be suited for your skin type.

During your facial there is one thing you should do,  relax. The therapist will tell you what is needed throughout the session. You may want to give any feedback as to how your feeling, such as how much pressure to apply, light or deep, etc. If you communicate immediately, another approach can be taken to suit your level of comfort.


How often should I get a facial?

In general, it’s every 4-6 weeks depending on your skin type. Consult  with your therapist after your first facial with us. They will help you determine what type of schedule will be best for you.

Is there an age limit for skin care or waxing services?

If you are younger than 18, we require a parent to accompany you to your appointment and they will have to sign a consent form.

How should I prepare for a waxing service? 

To prepare for any type of waxing, the hair should be at least 1/4-inch to 1/2-inch for best results. If you have hair that is coarse, it should be closer to 1/2-inch for the first few wax treatments.

Make sure that the areas to be waxed are clean and avoid taking a shower or bath directly before your appointment. The water will soften the hair and the follicle may break during the wax causing the wax treatment to be less effective.

There are certain medications and products that should not be taken or used prior to your service including; Retin-A, Renova,  hydroquinone, Accutane, blood-thinning medications, and topical/oral cortisone. Check with your physician before your service. You may be asked to provide us with approval from your doctor prior to your service.

What should I expect after my first wax?

Everyone’s skin reacts differently, but you may experience temporary redness, minor irritation or slight itchiness as the hair grows out. Ingrown hairs are possible after waxing. You may use a gentle scrub in that area two days after waxing and continue to exfoliate 1 to 2 times a week thereafter.

What should I do between waxing services?

To get the best results from waxing, do not shave between waxing services. It will disrupt the hair growth cycle resulting in more hair at your next appointment.

For the first 24-48 hours  after your waxing, avoid the following on the waxed areas: exfoliating products, direct sun exposure or tanning beds, creams with fragrance, deodorant,  tight clothing, excessive heat, exercise, or touching of the waxed area. After the 24-48 hours period has passed, you may use a gentle exfoliation with a shower gel and loofah or exfoliating glove to help keep skin soft and prevent ingrown hairs. If you are in the sun, apply an SPF 30 or greater sunscreen to all of the waxed areas. Waxing exfoliates as well as removes the hair, so your skin will be more prone to sunburn.


What are the benefits of waxing?

Waxing thins and reduces hair growth when you receive regular wax treatments every four weeks. Shaving stops the hair at the skin’s surface while waxing pulls the hair out by the root. After the wax, the hair grows back finer, softer and thinner. A common rule for waxing is that the more you wax, the less hair grows back.


These general answers are no substitute for the advice of your physician. If you are on any medications discussed or have concerns, you should consult your doctor before beginning a waxing or skin care routine.